CollectFX

Get in Touch

Have questions about our payment solutions? Our dedicated team is here to help you succeed. Reach out anytime.

Contact Information

Multiple ways to reach our support team

Offices

Head Office

71-75 SHELTON STREET

COVENT GARDEN

LONDON

UNITED KINGDOM WC2H 9JQ

Response Time

We typically respond within 24 hours during business days. For urgent matters, please call our support line.

Secure

Bank-level encryption

Fast

24/7 Support

Send us a Message

We respect your privacy. Your information is secure with us.

Frequently Asked Questions

Find answers to common questions about our services and support

How long does account setup take?

Most accounts are activated within 24 hours of completing KYC verification. Premium accounts may be expedited.

What currencies do you support?

We support 50+ currencies including USD, EUR, GBP, AED, and many more. Check our full currency list.

What are your fees?

Our fees are transparent and competitive. Check our pricing page for detailed information and volume discounts.

Is my money safe?

Yes, we use bank-level encryption and comply with international financial regulations including PCI-DSS.

Do you offer API integration?

Yes, we provide comprehensive REST APIs and webhooks for seamless integration with your systems.

What payment methods do you accept?

We accept bank transfers, card payments, and multiple digital payment methods for deposits.

Still have questions?

Our support team is available 24/7 to assist you. Don't hesitate to reach out.